Start with the problem you recognize. Eight references from the FastGPT case center, paired with ideas for a scoped CNPS pilot.
Published results belong to their original cases. CNPS has not independently audited them and does not promise the same outcome.
Bring SAP support knowledge into the conversation
Yanfeng (延锋国际) · Operations
FastGPT describes an internal support assistant combining SAP documentation, FAQ retrieval and ticket handoff. The publisher reports that 70% of repetitive inquiries were handled automatically.
Turn inconsistent part numbers into structured data
南京商络电子 · Manufacturing
FastGPT describes a workflow that interprets component part numbers, extracts fields and connects the structured output to an enterprise database. No numerical accuracy claim is reproduced here.
Give procurement a reviewable supplier shortlist
Yanfeng (延锋国际) · Manufacturing
FastGPT describes supplier matching using business records and supplier information, with risk flags to assist procurement screening.
Move service requests from conversations to a brief
OPPEIN (欧派家居) · Operations
FastGPT describes extracting customer requirements from conversations and routing them to regional designers, with support for additional visual context.
Answer routine questions and hand over the rest
昭昭医考 · Customer support
FastGPT describes a course-information and enrollment FAQ assistant with multi-turn clarification and human handoff. The publisher reports a 42% reduction in human handoff rate.
Make internal knowledge easier to find within access rules
上海邮电设计咨询研究院 · Operations
FastGPT describes policy-document retrieval and project-data queries with organizational access boundaries. This reference illustrates a governance requirement rather than a CNPS security certification.
Prepare document checks for human review
Yanfeng (延锋国际) · Operations
FastGPT describes preliminary document checks embedded in an existing approval process, with exceptions sent for human review.
Connect service questions with operational knowledge
长株潭烟草物流 · Customer support
FastGPT describes a logistics operator combining customer-service knowledge and internal reference material in a conversational support workflow.
Source review: September 3, 2026. Summaries are original editorial adaptations; read the Chinese source for the publisher’s full account.
CNPS is a FastGPT partner. Platform licensing and implementation services are defined in your written proposal. Reference cases are published by FastGPT; CNPS has not independently audited the reported results.