What this form is for
- Product selection: you are not yet sure whether a TicNote recorder, the Pods earbuds or one of the two AR glasses fits your team. Describe the task and the environment rather than a model.
- Distribution and wholesale: you want to distribute the devices sold by CNPS.AI in your market. The shop does not publish volume pricing, so terms are discussed separately.
- After-sales and support: order, shipping or usage questions about a device you already bought. Include the order number, product name and a description of the issue; the shop has no separate help-desk URL, and this form reaches the same inbox as sales@cnps.ai.
- A first exploratory conversation: for example, how CNPS helps Chinese intelligent hardware and AI applications reach your market, before any concrete project exists.
If you already know the model and quantity, use the quotation form. FastGPT knowledge-base or workflow projects have their own form.
What happens after you send it
- The form is delivered to the CNPS.AI sales inbox and we reply to the work email you provide. You can switch to email at sales@cnps.ai or phone +86 183 5463 9099 at any time.
- The first reply is usually a few clarifying questions: the task, where it happens, how many users, the destination country and the timeline you have in mind. This avoids advice that does not match the real requirement.
- If the requirement is already clear, we move to the quotation process; if a trial or evaluation is needed first, we say plainly which figures we can verify and which need a separate assessment.
- This page does not provide prices, destination availability or the exact variant; those are confirmed in the shop or a formal quotation. We do not promise performance results before a representative test.
What helps us reply usefully
- A one-sentence task: for example "record the weekly department meeting and produce action items" or "show translated captions at exhibition reception".
- The environment: meeting room, classroom, outdoors, vehicles; network conditions; the users' languages and accents.
- Scale and timing: approximate number of users, destination country and when you would like to start.
- Existing constraints: data-processing location requirements, compliance limits on recording or cameras, budget range.
- For distribution: your market, existing channels, the models of interest and whether you already sell similar products.
Do not include confidential documents, passwords or sensitive personal data in the form. If files need to be exchanged, we agree the method by email.
Common questions
Can I ask for a price here?
You can, but if you already know the model, quantity and destination, the quotation form carries those fields straight into the process and is faster. This form suits cases where you are still choosing or want to discuss a partnership first.
Can I email or call instead of using the form?
Yes. Email sales@cnps.ai, phone +86 183 5463 9099, address Yunhe Road 336, Dongying, Shandong 257091, China. The form simply reminds you to include the information we will ask for in the first round anyway.
Something is wrong with a device I bought. Whom do I contact?
Use this form or the sales email, with the order number, product name and a description of the issue. Obtain written instructions before returning anything; see the returns policy.
How is the information in the form used?
To answer your inquiry and prepare the follow-up conversation. See the privacy policy. Do not include confidential documents or sensitive personal data.